Based on business rules an event trigger workflow and route documents needed to initiate and execute a business process that has to be completed in order to satisfy a business requirement. Workflow is used to share information between different users and to make the whole business process visible. Through workflow the sequence of events is managed and delays in the process are escalated to higher authorities. Escalations and notifications prompt action in time to still ensure fulfillment of the process objectives. Workflow enables the management of various parallel process streams triggered by a single event. The E-business trend is to allow an internal party to trigger a workflow sequence from a website e-collaboration across the whole supply chain. In essence a workflow solution manages the complexity of scheduling activities needed for work to be done.
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